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So What’s Your Image?
People will listen to what you say; they will believe what you
do – that’s the essence of developing a credible image.
Every organization has an image -- good, bad or somewhere in between.
Perhaps yours can be improved. If so, Carolina Image Builders can
help.
Just ask yourself the following questions:
- When a customer or business colleague calls, does that person
have to run through a litany of voice commands before actually
reaching the individual he or she is calling? Does your voice
mail system save time but lose business?
- Are the public areas of your offices attractive and free
of clutter?
- If your business includes manufacturing facilities, is the
plant landscaping making the right impression?
- Do your employees habitually complain to outsiders about
working conditions?
- Do you pay your suppliers on a reasonable schedule, as promised?
- Is your staff courteous to vendors and delivery personnel?
- Are your employees encouraged to smile when dealing with
outsiders?
- Do you make a habit of thanking customers?
- Are convenient parking spaces provided for visitors?
- Is your company logo and stationery appealing?
- How does your advertising compare to your competitors’?
Is it in good taste as well as effective?
- Do your staff members always return phone calls? How soon?
- If you have a fleet of delivery or service trucks, how often
are they cleaned?
- Do you display awards and commendations inside the entrance to your office or stores?
In all these scenarios, you can influence your organization’s image
in a positive way. And we can suggest other methods for improving
your image.
Call Chuck Werle at Carolina Image
Builders, 828.299.0813, or send us an e-mail
at imagebuc@charter.net
Unless we are handling a crisis for a client, we will respond
within 24 hours.
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